HP iPass — Aastha

Project Summary

HP iPass is a Windows 10 preloaded application in HP devices and help users to register, download and install iPass on their devices.

iPass is the world’s largest Wi-Fi network, with more than 64 million hotspots 180 countries and territories across the globe. HP partnered with iPass brings unlimited Wi-Fi access to the world’s largest Wi-Fi network.

Client - HP

Platform - All Windows devices that support Win32 desktop apps

Team - Solo project

Roles & Responsibilities - My role was to design the app from scratch. I worked closely with the client, the engineering team and the project manager to launch this project.

Process

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Requirement gathering

I started with understanding the requirements of the project and the deliverables with the help of the SOW shared by client. I then discussed the technical boundaries and the scope with the engineering team.

Ideation & Wireframes

Understanding the requirements helped me define the key features of the app. I used this information to generate ideas around the flow and the IA of the app. Even though HP iPass is an app with limited screens, considering all the flows including the error cases was challenging as some of the error cases were very technical.

Content & Translations

The app supports 32 different languages. After finalizing the UX and the content of each case in detail, I documented the content which later was used by another team for localization.

UX documentation

Documenting the task flows, wireframes and error cases helped me set up a clear communication between teams. I compiled the final designs in a single document, which then was used by the development team, product managers and the client.

I worked on creating visuals by keeping the brand identity in mind

Specification sheets

I created specification sheets using Photoshop to specify the text, font, color and spacing on the screens. This guideline helped developers follow the defined UX & UI.

UX & UI testing

To confirm correct execution regarding UX and UI, I tested the developed product, documented the areas of correction and then shared it back with the development team for refinement.

Final Product

Summary

I learned about the process of creating a responsive desktop app.
The project had many challenges, but it was a great learning experience. As my first solo live project, I worked with the client, the developers directly which gave me confidence for my future projects.
While the whole project was inspiring for me, I especially loved the freedom and the opportunity to design the UX & UI of the product.